Q
Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with more than 14 years of industry experience.
Q
What is the payment term for new customers?
We can establish an online Assurance Order, allowing payment via Mastercard, Visa, etc. Customers can also pay using PayPal or T/T.
Q
Can you customize the motor if I cannot find a suitable model on the website?
Yes, we can customize a suitable motor configuration to match our customers' specific requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you require additional certifications, we can apply for them on your behalf.
Q
How is your quality control structured?
We have professional inspection personnel stationed at every process of the production line. Once assembly is complete, we use dedicated testing machinery (such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Testing Machines, and Noise Testers) to verify product quality.
Q
What is the lead time for standard customized orders?
Lead times typically range from 15 to 30 days depending on the customization details and quantity. Please contact us to receive an accurate timeline estimation.