Q1
Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
Q2
What payment methods do you accept for new customers?
We can establish secure online trade assurance orders, which accept credit card payments (Visa, MasterCard, etc.). Additionally, we accept wire transfers (T/T), PayPal, and other major payment methods.
Q3
Can you customize the motor parameters if I cannot find a suitable model?
Yes, we offer comprehensive customization services. We can design and manufacture a suitable motor customized to your specific voltage, speed, torque, and dimensions.
Q4
Do you hold safety and quality certificates for the motors?
Yes, our motors are fully certified with CE, FCC, ISO, and RoHS standards. If your project requires other specific certifications, we can apply for them to meet your compliance needs.
Q5
How do you manage the product quality control?
We deploy professional quality assurance staff along every step of our assembly line. Completed motors undergo rigorous testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testing Rigs, Temperature Chambers, and Noise Analysis equipment.
Q6
What is the typical lead time for custom sample evaluation?
Standard samples are typically finalized and ready for evaluation within 2 weeks, while highly customized prototypes are fully prepared and shipped within 3 weeks.