Q
1. Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q
2. What is the payment term for a new customer?
We can draw up an Ali Assurance Order Online for our new customer, which can be paid online with Master Card, Visa, etc. Customers can also pay via PayPal, TT, etc.
Q
3. I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements.
Q
4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certification requirements, we can apply for them for you.
Q
5. How is your Quality Control?
We have professional quality checking staff on every production line process. After finishing the assembly of the motor, we use standard quality testing machines to test the motors, such as a Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise Tester, etc.
Q
6. What is your typical lead time for custom samples?
Generally, it takes 7 to 10 days for custom samples, depending on the complexity of the parameters and customized dimensions required.